System skills are the developed capacities used to understand, monitor, and improve socio-technical systems (O*NET). Look below for specific systems skills and tools to help foster them in yourself or others!!
- The article What Does Sound Judgement Have To Do With Decision Making highlights the importance of judgement and making decisions in the workplace
- The website Skills You Need provides a detailed guide to Effective Decision Making
- The Harvard Business Review provides vital information regarding Making Judgement Calls
Systems Analysis involves determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes (O*NET). Systems Evaluation involves identifying measures or indicators of performance and the actions needed to improve or correct performance, relative to the goals of the system (O*NET). See the links below for general information about socio-technical system design, analysis and evaluation:
- Socio-Technical System Design, provided by Interaction Design Foundation, presents a vast amount of information detailing Socio-Technical system design, analysis, and evalution